10 October 2024

ANNOUNCEMENT

Dear Valued Customer,

To enhance the convenience of your transaction via M2U ID Web (internet banking), the use of TAC (Transaction Authorization Code) will be replaced by the Secure2u passcode, effective 31 December 2024.

We encourage all Customers to activate the Secure2u passcode via M2U ID App (mobile banking) before 31 December 2024, to ensure convenient transactions. For more information and guidance click here

For Customers who do not have the M2U ID App yet, download M2U ID from the Play Store/App Store to easily manage your financial transactions right at your fingertips.

For 24-hour product and/or service information, you can contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or via email at customercare@maybank.co.id (Monday - Friday from 08:00 to 20:00 WIB and Saturday – Sunday from 08:00 to 17:00 WIB).

Thank you.

Best Regards,

Maybank Indonesia