24 December 2023

ANNOUNCEMENT

CHRISTMAS HOLIDAY AND
YEAR-END 2024 AND NEW YEAR 2025 HOLIDAY

Dear Valued Customer,

Referring to Bank Indonesia Letters No. 26/1021/DPSP/Adm and No. 26/70/DPSP/Adm, as well as the Directorate General of Treasury Letter No. S-208/PB/PB.3/2024, we hereby inform you of the following:

1. Operational services of Maybank Indonesia branch offices
   
   

   Day/Date	Operational Status of All Branches
   Monday, 23 December 2024	Operating
   Tuesday, 24 December 2024	Operating
   Wednesday, 25 December 2024	Closed
   Thursday, 26 December 2024	Closed
   Friday, 27 December 2024	Operating
   Saturday, 28 December 2024	Closed
   Sunday, 29 December 2024	Closed
   Monday, 30 December 2024	Operating
   Tuesday, 31 December 2024	Operating
   Wednesday, 1 January2025	Closed
   Thursday, 2 January2025	Operating

2. Customers can still perform banking transactions through the M2U ID App (Mobile Banking), M2U ID Web (Internet Banking), M2E for Corporate Customers, Maybank ATMs, and all ATMs in the ATM Bersama, PRIMA, and ALTO networks, as well as transfers using BI-FAST.
3. The Maybank Customer Care service at 1500611 or +622178869811 (from abroad) will remain operational 24/7.

This notification is provided for your information. Thank you for your attention.

Sincerely,
Maybank Indonesia

*) Branch offices will remain open until 5:00 PM local time for end-of-year 2024 state revenue services (tax deposits).
**) On Tuesday, 31 December 2024, all Maybank Indonesia branch offices will operate according to regular business hours