19 March 2025

ANNOUNCEMENT


Dear Valued Customers,

Referring to the Joint Decree (SKB) of the Minister of Religious Affairs, Minister of Manpower, and Minister of State Apparatus Empowerment and Bureaucratic Reform of the Republic of Indonesia* regarding Public Holiday and Collective Leave commencing, we hereby inform you the following CoOLPay services for Corporate Customers will be unavailable within the period of time. These services are:

Day/Date CoOLPay available services Service temporarily deactivated

Friday - Monday, 28 March - 7 April 2025

  • Partners Payment
  • Disbursement within Maybank
Domestic/Interbank Disbursement (via SKN & RTGS)

We highly appreciate your patience and understanding. For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time (WIB)).

 

Thank you

Best regards,
Maybank Indonesia

*) Surat Keputusan Bersama (SKB) Menteri Agama, Menteri Ketenagakerjaan, dan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Republik Indonesia No.1017 Tahun 2024, No.2 Tahun 2024, dan No.2 Tahun 2024 tentang Hari Libur Nasional Dan Cuti Bersama Tahun 2025.