27 November 2025

Temporary Closure Announcement of KCP Pulo Brayan Medan

Dear Valued Customer,

We hereby inform you that the Sub-Branch Office of PT Bank Maybank Indonesia Tbk (“Maybank Indonesia”), KCP Pulo Brayan Medan, will be temporarily closed on Thursday, 27 November 2025, due to the ongoing flood situation in the area. During this period, customers may visit the designated alternative branch. We will provide further updates regarding the reopening of the branch through the Maybank website.

Temporarily Closed Branch Office	Alternative/Replacement Branch Office
KCP Pulo Brayan Jl. K.L. Yos Sudarso No. 2 M-N, Pulo Brayan, Medan	KC Palang Merah Jl. Palang Merah No. 15, Medan

Customers may conduct banking transactions at the alternative branch or enjoy the convenience of banking anytime and anywhere through:

M2U ID App (Mobile Banking), M2U ID Web (Internet Banking), and M2E for Corporate Customers.
More than 800 Maybank ATMs connected to local networks (ATM Bersama, PRIMA, ALTO) and international networks (Visa, Plus, Mastercard, JCB, MEPS, APN).

For information on Branch Office services, please visit: Click here

For 24/7 product and/or service information, you may contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email customercare@maybank.co.id (Monday–Friday 08:00–20:00 WIB and Saturday–Sunday 08:00–17:00 WIB).Untuk informasi produk dan/atau layanan 24/7, dapat menghubungi Maybank Customer Care di 1500611 atau +622178869811 (dari luar negeri), atau melalui email ke customercare@maybank.co.id (Senin – Jumat pukul 08:00 – 20:00 WIB dan Sabtu – Minggu pukul 08:00 – 17:00 WIB).

Thank you.

Sincerely,
Maybank Indonesia

Temporary Closure Announcement of KCP Pulo Brayan Medan

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