22 January 2026

ANNOUNCEMENT

Dear Valued Customer,

We would like to inform you that PT Bank Maybank Indonesia Tbk (“Maybank Indonesia”) will be conducting regional office mergers and branch closures in several locations, with the effective dates and locations as follows:

1. Regional office merger

Current regional office until 12 February 2026		Regional office effective 13 February 2026
Area	Address	Regional Offices	Address
Kalimantan	Jl. Jend Ahmad Yani No. 811 Kel. Klandasan Ilir, Kec. Balikpapan Selatan - Balikpapan, Kalimantan Timur	Kalimantan & Sulawesi IBT	Jl. Jend Ahmad Yani No. 811 Kel. Klandasan Ilir, Kec. Balikpapan Selatan – Balikpapan, Kalimantan Timur
Sulawesi & IBT	Jl. Kajaolalido No. 6, Lt. 3, Makassar, Sulawesi Selatan	Kalimantan & Sulawesi IBT
Sumatera Utara	Gedung Sinar Mas Land Plaza Lt.3, Jl. Diponegoro No. 18, Medan	Sumatera	Gedung Sinar Mas Land Plaza Lt.3, Jl. Diponegoro No. 18, Medan
Sumatera Selatan	Jl. Kapten Rivai No. 1294, Lt.5, Palembang, Sumatera Selatan	Sumatera

2. Branch office closure

Branch closure effective date	Branch Offices to be closed	Designated Alternative Branches
23 February 2026	Maybank KC Mamuju Jl. Diponegoro Kompleks Ruko Ponegoro Mas, Petak No. 13-14, Kel. Karema, Kec. Mamuju, Kab. Mamuju, Sulawesi Barat	Maybank KC Makassar Jl. Kajaolalido No. 6, Makassar, Sulawesi Selatan

For information on other Maybank branch locations, please click here

You may also continue to conduct financial transactions via the M2U ID App (mobile banking), M2U ID Web (internet banking), Maybank ATMs, and M2E for Corporate Customers.

For product and service information, please contact Maybank Customer Care at 1500611 or +6221 7886 9811 (from overseas), or email customercare@maybank.co.id, or visit www.maybank.co.id

Thank you

Sincerely,
Maybank Indonesia

ANNOUNCEMENT

1. Regional office merger

2. Branch office closure

DIGITAL SOLUTIONS

DEPOSITS

CREDIT CARD

LOANS

MAYBANK PREMIER

SHARIA

OTHERS

ABOUT MAYBANK INDONESIA

CAREER