26 Maret 2026
Adjustment to the Terms and Conditions of Maybank Savings Account & Maybank Current Account Status
Dear Valued Customer,
We would like to inform you that effective 10 May 2026, there will be adjustments of the regulation for Maybank Savings Account/iB Savings Account/Current Account/iB Current Account, in accordance with Financial Services Authority Regulation (POJK) No. 24 of 2025 concerning Account Management at Commercial Banks as follows:
| Account Status | Definition | Transaction Type (Feature) | Administration Fee Related to Account status | ||
|---|---|---|---|---|---|
| Deposit | Withdrawal | ||||
| Terms & Conditions Until 9 May 2026 |
Active | An account that has deposit or withdrawal transactions initiated by the Customer, excluding system-generated transactions such as interest/profit sharing, fees, and penalties. | No charges | ||
| Dormant | The account will be classified as dormant if there are no initiate transactions from Customers for 12 (twelve) consecutive months or another period determined by the Bank. | X | Applicable according to each product | ||
|
Terms & conditions start from 10 May 2026 |
Active | An account with deposit, withdrawal, or balance inquiry* activity. | No charges | ||
| Inactive | An account with no deposit, withdrawal, or balance inquiry activity for more than 360 days. | X |
IDR50,000** USD 1, SGD 1, EUR 1, AUD 1, JPY 0, CNY 7,5*** |
||
| Dormant | Rekening yang tidak memiliki aktivitas pemasukan, penarikan, atau pengecekan saldo lebih dari 1.800 hari. | X | X | No changes | |
| Zero Balance | Automatic account closure for accounts with a zero balance (balance of 0) for 6 (six) consecutive months, across all account statuses (Active, Inactive, Dormant). | ||||
*) Balance Inquiry transactions will be implemented gradually as a parameter for maintaining an ‘Active’ account status. A more detailed explanation can be found in the FAQ at the link below. Further updates regarding this development will be communicated on the official Maybank website.
**) Valid for Maybank Regular, U, MAKSI, Pro, Woman One, SuperKidz, Payroll Regular, Payroll One Savings Account, MyArafah, MyWadiah and Maybank Current Account product. Also applied for Conventional and Sharia Savings products. In addition, new provisions will also apply to Maybank Global Access / Global Access Signature / Global Access iB / Global Access Signature iB Savings account, which will be launched on April 1, 2026. Stay tuned for more information by following Instagram @maybankid or visiting the official Maybank Indonesia website. Click here For more information
***)Valid for Maybank Super Valas Savings Account.
For more product and services information 24/7, kindly please contact Maybank Customer Care at 1500611 or +622178869811 (Overseas), or via email at customercare@maybank.co.id (Monday – Friday : 08:00–20:00 WIB and Saturday – Sunday : 08:00–17:00 WIB) or visit www.maybank.co.id.
Thank you.
Sincerely,
Maybank Indonesia
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