Allianz Mobilku
Allianz Mobilku, a comprehensive automobile insurance package. Allianz Mobilku provides peace of mind and security for you and your family through an all-inclusive motor vehicle insurance package.
Benefits
Benefits of Allianz Mobilku
- Wide network of workshop throughout Indonesia.
- One Day Issuance of Work Order by visiting ODS (One Day Service) posts appointed by PT Asuransi Allianz Utama Indonesia, once all claim documents are completed and premium are paid in full.
- Allianz Mobilku covers damages caused by water hammer* due to flood.
- Comprehensive protection. Allianz Mobilku’s protection does not stop at physical damages to your motor vehicle; it also protects your passenger, your personal effects located inside the vehicle, and even yourself, from accidents and/or third party legal liability.
- You may tailor the product’s benefit to your needs through the Non-Package option, or choose a protection package designed by PT Asuransi Allianz Utama Indonesia for your convenience.
- 24-hours of personal accident coverage up to IDR100,000,000 when you are driving or not.
- Medical expenses coverage.
- Coverage from vehicle theft by employees or valet parking officers.
- 24 hours Customer Service assistance 24 hours (24/7).
*Water hammer is a condition where a motor vehicle’s engine can no longer turn on due to liquid entering the engine’s combustion chamber through vehicle’s air intake channel. The liquid will then receive large pressure caused by the piston in the cylinder chamber, which could result in bent piston rods, piston ring damage, damaged cylinder wall, or bent cylinder head.
Coverage
Coverage of Allianz Mobilku
Provides comprehensive coverage for losses or damages caused by:
- Accidents
- Partial or total damages and losses
- Riots, Strikes, and Civil Commotion
- Terrorism and Sabotage
- Typhoon, Storm, Flood, Hail, and Avalanche, including Water Hammer
- Earthquakes, Volcanic Eruptions, Tsunami
- Third Party Legal Liability
- Personal Accident for Driver and Passenger.
- Medical Expenses
Additional benefits and coverage includes:
- Loss of personal effects stored in the vehicle.
- Taxi Allowance.
- Emergency towing and roadside service (Emergency Road Assistance).
- Repairs in manufacturer’s authorized workshop or Allianz’s partner workshop.
- Cash benefit for minor damages.
- Ambulance service.
- Motor Vehicle Claim Inspection in Customers’ premises.
- Vehicle theft by an insured employee (driver).
- Vehicle theft by valet parking attendants.
- 24/7 Personal Accident Coverage (even when the Customer is not driving) up to IDR100,000,000
Product Packages
Choices of Allianz Mobilku product packages Click here
Things you need to know:
- Insurance premium is calculated by the amount of Vehicle’s Sum Insured, vehicle’s type and brand, and region of vehicle’s registration number.
- Insurance premium for vehicles with special risk profiles, such as Tankers, Taxis, commercial usage vehicles, and the like, will be determined from PT Asuransi Allianz Utama Indonesia’s underwriting analysis.
- Sum Insured for personal usage motor vehicles are determined from valid market price.
- Sum insured for used motor vehicles are determined from valid market price.
- Customers may receive a return on premium subject to no claims.
- Insurance premium for Third Party Legal Liability are calculated progressively.
- Maximum vehicle age is 5 years old. If the vehicle’s age exceeds 5 years, then an additional loading rate of 5% per vehicle year will be applied.
- If the customer picks the manufacturer’s authorized workshop benefit, then the insurance premium will be calculated based on the base rate of either comprehensive or total loss only coverage with additional loading rate.
How to Apply
You may visit the nearest Maybank branch office to apply. Additional documents required for application procedures are as follows:
- Copy of ID Card.
- Copy of Vehicle Registration Certificate (Surat Tanda Nomor Kendaraan / STNK).
- Photograph of vehicle (outside – front, left, right, and back of vehicle; and inside).
Claim Procedure
- Please contact Allianz Care via phone at 1500136, or email at cs@allianz.co.id
- Please ensure that claim notifications to PT Asuransi Allianz Utama Indonesia are sent within maximum of 5 (five) calendar days after occurrence.
Important Notes
- Allianz Mobilku is an insurance product issued by PT Asuransi Allianz Utama Indonesia. PT Bank Maybank Indonesia Tbk ("Bank") only acts as a reference provider for Allianz Mobilku.
- Allianz Mobilku is not a Bank product so the Bank is not responsible for any and all claims and risks arising from the portfolio management of this product. Allianz Mobilku is not guaranteed by the Bank and its affiliates and is not included in the scope of guarantee program of the Government of the Republic of Indonesia or the Deposit Insurance Corporation ("LPS"). The bank is not responsible for the insurance policy issued by PT Asuransi Allianz Utama Indonesia.
- PT Bank Maybank Indonesia, Tbk is licensed and supervised by OJK & Bank Indonesia.
- Premium paid includes commission for the bank.
- Detailed explanation of charged fees can be found at the Allianz Mobilku Insurance Policy.
- PT Asuransi Allianz Utama Indonesia is licensed and supervised by the Financial Services Authority and its marketers are licensed by the Indonesian General Insurance Association.
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Whistle Blowing
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