M2U ID Web is an internet banking service provided by Maybank Indonesia for customers who wish to access their accounts easily via a web browser. Through M2U ID Web, customers can carry out various banking transactions such as money transfers, bill payments, check balances, and manage their finances efficiently. M2U ID Web is designed to provide convenience and accessibility to Customers so that they can quickly and easily access these services.

Maybank Indonesia continues to be committed to improving its online banking services by presenting the New M2U ID Web, which is the latest version of the previous internet banking service with a fresh and user-friendly interface. This is intended for the convenience of the Customer in using and transacting through the M2U ID Web internet banking service. However, sometimes the customer is not used to the changes so there are several problems when logging in which makes it difficult for the customer to access the New M2U ID Web, here are some solutions to the common problems:

1.  Locked Account

A common obstacle is the locking of your M2U ID account. This can happen if the user makes several failed login attempts, usually caused by entering the wrong password or verification code. A locked account will prevent users from logging in to M2U ID Web. To work around this problem, follow these steps:

• Visit " M2U ID Web" website and click 'Having problems logging in?'.
• Select 'Account/Credit Card Number' in the 'Reset/Unlock Using' column
• Input your Account/Credit Card Number, PIN, and Credit Card Expiration Date, then click 'Continue'.
• In the action column, select 'Open User ID/TAC'.
• After the previous process is complete, the user ID will open. Click the 'Login Button' to enter the website..

2.  Blocked Access

Access to M2U ID Web can also be blocked if suspicious activity or security breaches are detected by the system. Maybank can block user access if there are indications of account abuse or security threats. To work around this problem, follow these steps:

• Visit M2U ID Web website and click 'Having problems logging in?'.
• Input your Account/Credit Card Number, PIN, and Credit Card Expiration Date, then click 'Continue'.
• You will be given information to call 1500611 or visit the nearest Maybank branch. If you click the 'Next Button', you will be redirected back to the website's front page.

3.  Reset Password

You will not be able to login to M2U ID Web because you forgot your password. To work around this problem, follow these steps:

• Visit M2U ID Web website and click 'Having problems logging in?'.
• Select 'Account/Credit Card Number' in the 'Reset/Unlock Using' column.
• In the activity column, select 'Reset/Password'.
• Input your new Password and Confirm your new Password.
• Enter the TAC that has been sent to the registered mobile number.
• After the previous process is complete, your Password will be changed successfully. Click the Login Button to enter the website.

4.  Forget user ID

The User ID is used to identify the user and is used together with the password when logging into M2U ID Web. If you forget your User ID, you will not be able to enter the M2U ID Web. To work around this problem, follow these steps:

• Visit M2U ID Web website and click 'Having problems logging in?'.
• Select 'Account/Credit Card Number' in the 'Reset/Unlock Using' column.
• In the activity column, select 'Forgot User ID'.
• After the previous process is complete, you will receive information that the User ID has been sent to the registered email address.

Maybank Indonesia always provides convenience and solutions for customers so that they can still access the M2U ID Web without any problems. Use the New M2U ID Web now to make banking transactions easy, practical and convenient. Any transaction is just #M2UinAja.