02 February 2023


Dear Customer,

As a form of our commitment to provide the best service, we herewith inform you that effective 13th March 2023 there is a service fee adjustment from Maybank Credit Cards.

Fee Type Current
(until 12th March 2023)
(starting 13th March 2023)
Withdraw cash at ATM  6% of the transaction value or a minimum of IDR 100,000 6% of the transaction value or a minimum of IDR 200,000
Hardcopy Billing Statement IDR15 thousand per printing  IDR30 thousand per printing 
Credit Limit Increase Fee
  • Temporary
  • Permanent

  • IDR25 thousand per submission
  • IDR50 thousand per submission

  • IDR75 thousand per submission
  • IDR100 thousand per submission
Over Limit Fee IDR150 thousand IDR250 thousand
Lost Card / Card Replacement Fee IDR75 thousand per event IDR100 thousand per event
Notification fee IDR5 thousand IDR7,5 thousand

Maybank Credit Card rates and fees can be seen at Click here.

For 24/7 product and/or service information please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas) or via email at customercare@maybank.co.id (Monday – Friday 08:00 – 20:00 WIB and Saturday – Sunday at 08:00 – 17:00 WIB).

Thank you

Best regards,
Maybank Indonesia