Become a Maybank QRIS Merchant, complete your business, and easily access transaction reports and detailed tracking of your QRIS business payments. One QR for all transactions from all payment applications with real-time settlement.
Use Maybank's QRIS merchant to streamline your Customers’ business payments. One QRIS, Many Wins!
Benefits of being a Maybank QRIS merchant
Real time
Real-time settlement by opening a Maybank Savings account. Sharia-compliant savings accounts are available.
Transaction Notifications
Real-time transaction notifications via the M2U ID App (mobile banking)/M2U ID Web (internet banking).
Easy payments
Accept payments from all digital e-wallets such as OVO, GoPay, DANA, Maybank QR Pay, Permata QR, Sakuku, CIMB Niaga, NOBU, LinkAja, ShopeePay, and many more.
Dashboard for merchants
Merchants can view QRIS transaction history and reports, monitor account status & get settlement information and transaction notifications.
Requirements
| Description | Individual/Micro Business | Legal Entity (PT/CV/Individual PT) |
|---|---|---|
| Fill in the application form | ||
| Copy of ID Card / KITAS / Director’s Passport | - | |
| Copy of Business Owner | - | |
| Copy of Company’s Tax ID | - | |
| Copy of Company’s Deed | - | |
| Has an Account at Maybank | ||
| Photo of the business (Business’s exterior view with the owner and interior view) |
Fee
| Merchant Type | Category | MDR Percentage (%) | |
| Regular | Micro Business (UMI) | Transactions starting from IDR500,000 (Five Hundred Thousand Rupiah) | 0% |
| Transactions above IDR500,000 (Five Hundred Thousand Rupiah) | 0.3% | ||
| Small (UKE), Medium (UME), and Large Enterprises (UBE) | 0.7% | ||
| Specific/Special | Education | 0.6% | |
| Public Fuel Filling Stations (SPBU) | 0.4% | ||
| Public Service Agency (BLU), Public Service Obligation (SPO), Government to People (G2P) such as social assistance (Bansos), People to Government (P2G) such as taxes, passports, and charitable donations (non-profit) | 0% | ||
MDR (Merchant Discount Rate) = a fee charged to the business owner for non-cash transactions.
Important Information (FAQ)
2 Types of QR
- Dynamic QR: QR code obtained through the QR menu on the EDC machine and includes the transaction amount. Valid for 1x transaction
- Static QR: Permanent unique QR code (sticker/tent card) for each merchant, designed for repeated use.
QRIS Features
- MPM (Merchant Presented Mode) = Method of using QR Code Payment, where the merchant displays the QR code and the customer scans the code using their phone.
- CPM (Customer Presented Mode) = Method of using QR Code Payment, where the customer displays the QR code to be then scanned by the merchant.
What are the requirements to become a Maybank QRIS Merchant?
Find the requirements to become a Maybank QRIS merchant based on the facility you wish to apply for click here to the Requirements section above.
How do I know if my QRIS Merchant application has been approved or rejected?
Maybank will contact the merchant to notify and inform the applicant via email regarding the application status, in case the application is approved or rejected, or if any documents required are missing.
Can QRIS transaction reports be viewed on the merchant dashboard?
Yes, you can. QRIS transaction reports can be viewed on a dedicated merchant dashboard.
What if Static QRIS transactions don't appear in the Transaction Report menu?
- Please check your phone connection and ensure its connected to the internet.
- Please check the merchant dashboard page. If you're already registered as a Static QRIS merchant with another bank/payment service provider, please check with the relevant bank/payment service provider.
Who can access the dedicated merchant dashboard?
All registered Maybank QRIS Merchant
If I have an issue, who should I contact?
If you experience any problems with Merchant QRIS, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or via email to customercare@maybank.co.id (Monday – Friday from 08:00 – 20:00 WIB and Saturday – Sunday 8:00 a.m. – 5:00 p.m. WIB) or email to acquiring.helpdesk@maybank.co.id
When will the merchant receive the QR transactions payment?
Merchant will receive real time settlement for every transactions made that can be checked in merchant’s M2U/M2E account. Merchant will also receive notification through SMS/email that will be sent to merchant’s mobile number/email that is registered when merchant apply for the QR. Daily transaction could be accessed through merchant dashboard after the QRIS submission approved which credential details (user name, password) and will be sent by email.
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