Jakarta, 07 October 2024

SERVICE ANNOUNCEMENT MAYBANK PREMIER

Dear Maybank Premier Customers,

We would like to inform you that, effective 1 December 2024, there are new terms regarding Maybank Premier services:

1. The Airport Lounge facility for Maybank Premier ATM/Debit Cardholders is as follows:

   Total Relationship  Balance for last 3 months	Valid until9 November 2024		Effective 10 November 2024
   	Annual Airport Lounge Quota with No Charges		Annual Airport Lounge Quota with No Charges
   	Domestic	International	Domestic	International
   ≥ Rp10 billion	Unlimited	Service not available	4 kali	6 kali
   ≥ Rp5 billion	Unlimited	Service not available	4 kali	4 kali
   ≥ Rp1 billion	Unlimited	Service not available	4 kali	2 kali
   ≥ Rp500 billion	Unlimited	Service not available	4 kali	Service not available

Terms and Conditions for Free Airport Lounge Services:

• Customers may enjoy the Airport Lounge in accordance with the table above, with a maximum of 2 visits per month.
• Free Airport Lounge service is only applicable for Maybank Premier ATM/Debit Cardholders.
• If the quota for Airport Lounge usage is not fully utilized within one (1) year, the remaining quota will be forfeited and cannot be carried over to the following year.
• If the Airport Lounge usage exceeds the designated quota, a fee will be charged based on the applicable price per visit at each respective Airport Lounge. The fee will be debited from your Maybank Premier Savings Account and will appear on the following month’s statement.

2. Enjoy additional special benefits that we have provided for you, such as:

• Complimentary Medical Check-up by Prodia:
  Basic MCU Package
  The Basic MCU Package includes tests to evaluate general health, including kidney function tests, lipid profile, liver function tests, blood sugar levels, and a complete blood profile of an individual.
  Complete MCU Package
  The Complete MCU Package includes tests to assess general health, focusing on organ function and body metabolism, to detect any abnormalities or common potentially harmful conditions such as blood disorders, metabolic issues (fat and sugar processing), and liver, kidney, and thyroid dysfunctions.
  Airport Handling
  A special service at the airport to expedite the check-in and baggage process.
  Airport Pick-up
  Exclusive transportation service from the airport to your destination.
• Free Provision Fees, 0% Special Interest, and a Rp2 Million Discount on Admin Fees
  Available for Maybank Auto Financing (KPM) applications.

Please contact your Relationship Manager (RM) for further information.For 24/7 product and/or service information, you can reach Maybank Customer Care at 1500611 or +622178869811 (from abroad), or via email at customercare@maybank.co.id (Monday – Friday from 08:00 – 20:00 WIB and Saturday – Sunday from 08:00 – 17:00 WIB).

Thank you.

Sincerely,
Maybank Indonesia