26 June 2026

ANNOUNCEMENT

Dear Valued Customer,

Thank you for choosing PT Bank Maybank Indonesia Tbk ("Maybank Indonesia") as your trusted banking partner for your business's QRIS payment services.

As part of Maybank Indonesia's commitment to prioritizing the convenience of banking transactions for all customers, we would like to inform you that scheduled system maintenance will be carried out, which will result in the temporary unavailability of the following services:

Date	Time	Temporarily Deactivated Services
Saturday, 27 June 2026	00:00 - 04:00 AM (Western Indonesia Time)	Maybank Indonesia QRIS Merchant Payments

During this period, payments for your business's goods and/or services will not be available through Maybank Indonesia QRIS Merchant Payments.

Please remain vigilant against fraudulent attempts. Do not disclose your personal or banking information such as One Time Password (OTP), 16-digit Credit Card/Debit Card number, Secure2u Passcode, PIN, the 3-digit number on your card (CVV/CVC), User ID, and Password to any party claiming to represent the Bank, including Bank officers, through any means or channel.

For information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id(Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time).

Thank you.

Best regards,
Maybank Indonesia

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