26 June 2026

ANNOUNCEMENT

Dear Valued Customers,

Thank you for your trust in choosing PT Bank Maybank Indonesia Tbk ("Maybank Indonesia") as your banking partner.

As part of Maybank Indonesia’s commitment to continuously prioritizing the convenience of banking transactions for all customers, we would like to inform you that system maintenance will be conducted, resulting in the temporary suspension of the following services:

Day/Date	Time Period	Temporarily Deactivated Services
Saturday, 27 June 2026	00:00 – 04:00 AM (Western Indonesia Time)	Cardless QR Cash Withdrawal via the M2U ID App

Please remain vigilant against fraudulent attempts. Do not disclose your personal or banking information such as One Time Password (OTP), 16-digit Credit Card/Debit Card number, Secure2u Passcode, PIN, the 3-digit number on your card (CVV/CVC), User ID, and Password to any party claiming to represent the Bank, including Bank officers, through any means or channel.

For information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id(Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time).

Thank you.

Best regards,
Maybank Indonesia

ANNOUNCEMENT

DIGITAL SOLUTIONS

DEPOSITS

CREDIT CARD

LOANS

MAYBANK PREMIER

SHARIA

OTHERS

ABOUT MAYBANK INDONESIA

CAREER