23 September 2026
Dear Valued Customer,
Thank you for your trust in choosing PT Bank Maybank Indonesia Tbk (“Maybank Indonesia”) as your banking partner.
With reference to Bank Indonesia Press Release No. 28/159/DKom dated 17 August 2026 regarding “Indonesian Credit Cards and 0% MDR Policy: Synergy and Innovation to Strengthen Indonesia’s Digital FinancialEconomy,” the regulator has established an expansion of the 0% Merchant Discount Rate (MDR) policy for QRIS, effective 1 October 2026.
Merchant Discount Rate (MDR) is a service fee charged to merchants (Business Owners) for each payment transaction made using QRIS.
Please find below the details of the MDR adjustment:
| Merchant Type | Category | Transaction Amount | Biaya % MDR | |
| Until 31st September 2026 | Starting 1st October 2026 | |||
| Reguler | Micro Enterprises | Transactions of up to IDR500,000 (Five Hundred Thousand Rupiah) are exempt from MDR fees. | 0% | 0% |
| Transactions above IDR500,000 (Five Hundred Thousand Rupiah) will be subject to an MDR fee. | 0.3% | 0.3% | ||
| Small Enterprises, Medium Enterprises and Large Enterprises | Transactions of up to IDR100,000 (One Hundred Thousand Rupiah) are exempt from MDR fees. | 0.7% | 0% | |
| Transactions above IDR100,000 (One Hundred Thousand Rupiah) will be subject to an MDR fee. | 0.7% | 0.7% | ||
For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time).
Thank you.
Best regards,
Maybank Indonesia