Shopping Privilege
Enjoy various shopping offers at domestic and overseas and get free Insurance Shopping Protection that protects your overseas shopping goods with up to IDR20 million coverage.
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Insurance Shopping Protection
Protection for the purchased goods from damage (unintentional or caused due to carelessness of the wearer) with an insurance value of up to IDR20 million.
Shopping Protection
For any movable goods, for example electronic devices, which are purchased using Maybank JCB Credit Card outside Indonesia, all damages resulting from accidents on these objects will be covered for 45 days from the date of purchase.
Fee Compensation
Maximum as purchase fee of IDR20 million per year.
Exclusion of Goods Conditions
Lost, stolen, improper use, alteration of items, modification, natural damage (including stained, bent, curved, rusty, faded), affected by an earthquake, etc.
Exception Type of Goods
- Ships, aiIDRlanes, cars, motorcycles, bicycles, gliders, surfboards, other boards (for sports), sailing equipment, and all its accessories, and the equivalent of these objects.
- Dentures, or other artificial organs, lenses, and the equivalent of these objects.
- Plants and animals.
- Cash, shopping receipts, checks, securities, stampings, stamps, and the equivalent of these items.
- Books, copies, blueprints, and their equivalent.
- Telephone sets, cellular phones, and the equivalent.
- Food and food ingredients.
- Products related to work / occupation.
Claim Fee
Cardholder must pay a claim fee of IDR1 million per incident.
Required Documents
- Claim form (will be sent after reporting to Customer Care).
- Sales draft (proof of credit card transaction slip) for the purchase of goods to be claimed.
- Credit Card monthly billing statement (to prove purchase of goods).
- Copy of passport (to prove overseas spending or not) : departure stamp page and photo page.
- Repair bills.
- Photos of damaged products (especially for fires and others, required according to circumstances).
- Other documents (depending on claim case).
Contact
For questions and claim process, contact JCB benefit Consumer Services PT. Sompo Insurance Indonesia at 14051 or Whatsapp 081-113-14051.