Change your password on a regular basis and use a strong and unique password. Ensure your password does not contain words that are easy to guess or personal data such as your name, date of birth, place of birth and others. Instead, use a minimum of 8 characters that are a combination of alphanumeric containing uppercase, lowercase and special characters such as @,_,*. Make sure not to use the same password on more than one app.
Click the Help icon on the upper right of your Log in Screen |
Click “Forgot Password” |
Input your Account Number, Account Currency and ATM Card PIN number |
Click “Reset Password” |
Input your new password. Your password must be a minimal of 8 characters which contain at least one numeric digit, one uppercase and one lowercase letter. |
Enter the SMS Token/TAC that has been sent to your registered phone number |
Your password has been successfully changed. Log in to your M2U ID App to proceed. |