How To Transact Foreign Currency

Buying, selling, or transferring foreign currency can now be done anytime, anywhere—easily and conveniently—right at your fingertips via the M2U ID App (mobile banking) and M2U ID Web (internet banking). Available in various currencies: USD, SGD, EUR, AUD, JPY, HKD, GBP, CHF, and CNY.
CNY transactions are only available through the M2U ID App.

Enjoy competitive exchange rates and a range of other benefits, including:

No conversion fees for all foreign exchange transactions
Real-time exchange rate information
Foreign currency transfers to other banks can be made from 02:00 AM to 02:00 PM (Western Indonesia Time), excluding Sundays/public holidays. These transactions are subject to SWIFT (Society for Worldwide Interbank Financial Telecommunication) or correspondent bank fees.
Fee info: www.maybank.co.id/limitbiaya
Foreign currency buy/sell and transfers to Maybank accounts can be made 24/7, including on public holidays.

For SWIFT transactions exceeding the equivalent of USD25,000 per month, Bank Indonesia (BI) regulations apply. Customers may be required to upload supporting documents via the M2U ID App.

TRANSACTION GUIDE

Foreign Currency Transaction via M2U ID App

Foreign Currency Transfers Between Maybank via M2U ID App

Transfer Valas ke Bank Lain via M2U ID App

Transfer Valas ke Bank Lain via M2U ID Web

Transfer Valas ke Maybank via M2U ID App

Login to the M2U ID App, click the top left icon on your account screen, select Foreign Exchange Rates (to view the updated rates).

Tap the yellow round button with three dots.

After the Transfer menu appears, select the option “Other banks via SWIFT”

Select the source account you want to use for the transaction.

Select ‘Destination Bank’

step 3

Select ‘Currency’

Enter the amount and recipient information.

Check the box at the bottom if making a foreign currency transfer of no more than USD 100,000 or equivalent per month per Customer, then click Continue."

Enter the transaction purpose and type of underlying document*. If the foreign currency transfer does not exceed USD 100,000, select “Without Underlying”

An underlying document is required:
1.If the total foreign currency transaction amount will exceed the equivalent of USD 100,000 per month
2. For IDR-CNY transfers of any amount, to any bank located in or having branches in Mainland China."

Complete the Foreign Exchange Traffic (LLD) form.

Filling out the LLD form is required if the foreign currency transaction amount exceeds the equivalent of USD 10,000.

Make sure all the information is correct and click confirm.

Enter the Secure2u passcode.

The foreign currency transfer has been successfully processed.

FX Conversion – Special Rate Access for Premier & Privilege Customers

Enjoy seamless foreign currency buy/sell transactions directly via the M2U ID App. Get more competitive exchange rates with your special rate exclusively for Premier & Privilege Customers.

Contact your Relationship Manager (RM) or Personal Financial Advisor (PFA).

Guide to foreign currency transactions with special rate.

Select ‘Own Account’

Choose the Source Account

Choose the Destination Account

Enter the transaction amount. The equivalent amount will be displayed automatically

Enter the code from your RM/PFA in the ‘Special Rate ID’ field

The transaction amount will auto-fill and be locked. Tap ‘Proceed’

Review the transaction details and tap ‘Confirm’

Enter your Secure2u passcode

Your transaction with the special rate is successful. Tap Done to complete the transaction

FX Conversion < USD25,000 Equivalent

Transfers below USD25,000 equivalent don’t require additional documents, simply follow standard transfer steps between your own accounts.

Tap ‘Own Account’

Select the Source Account

Select the Destination Account

Enter the transaction amount. The equivalent amount will be displayed automatically

Click Process

Verify the transaction details, then click ‘Confirm’

The rate timer is valid for 20 seconds. Click ‘Confirm’ before the timer expires to lock in the rate

Enter your Secure2u passcode

Transaction successful

FX Conversion > USD25,000 Equivalent

Foreign exchange transactions with a value of USD25,000 equivalent or more require underlying documents (such as invoices, a copy of the Import Declaration (PIB), sales agreements/contracts, Letters of Credit (L/C), purchase and sale transaction invoices, or other supporting documents).

Tap ‘Own Account’

Select the Source Account

Then select the Destination Account

Enter the transaction amount. The equivalent amount will be displayed automatically

Click Process

Transactions exceeding the equivalent of USD25,000 require underlying documents*. Please prepare the supporting documents*, than tap ‘Continue’

Fill in sender email, transaction purpose, and document type

Tap ‘Add Document’ to upload a file

Select the file type to upload: camera, photo, or document

To add another document, tap ‘Add Document’. To replace a file, tap the trash icon and re-upload. Once everything is correct, tap ‘Proceed’

Verify the transaction details, then click ‘Confirm’.

The rate timer is valid for 20 seconds. Click ‘Confirm’ before the timer expires to lock in the rate

Enter your Secure2u passcode

Transaction successful

*Note:

Uploading underlying documents is required if the foreign currency transaction exceeds the following limits:
IDR to Foreign Currency transactions exceeding USD25,000 equivalent per month Foreign Currency to
Foreign Currency transactions exceeding USD50,000 equivalent per transaction
IDR to LCS Currency transactions exceeding USD500,000 equivalent per transaction

FX Conversion > USD 10,000 Equivalent (for Foreign Customers)

If your transaction above USD 10,000 equivalent, for foreign customer, please complete the Foreign Exchange Transaction Form (LLD).

Tap ‘Own Account’

Select the Source Account

Then select the Destination Account

Enter the transaction amount. The equivalent amount will be displayed automatically

Click Process

If the transaction is made by a foreign citizen (WNA), and the transaction amount exceeds USD 10,000 equivalent, fill out the Foreign Exchange Transaction Form (LLD):

Sender Status: Select “Sender is Receiver”
Select Receiver Citizenship
Receiver Category: Select “Individual”
Relationship with Sender: Select “Non-Affiliated”
Select Transaction Purpose Category
Select Description according to Transaction Purpose
Enter the Transaction Details (max. 40 characters).

Then click ‘Continue’.

Verify the transaction details, then click ‘Confirm’.

The rate timer is valid for 20 seconds. Click ‘Confirm’ before the timer expires to lock in the rate.

Enter your Secure2u passcode

Transaction successful

Login M2U ID App, click the menu icon on the upper left of Your account screen, choose Foreign Exchange (to see the updated foreign exchange)

Tap the three-dot yellow button.

Once the Transfer menu appears, choose “Other Bank via SWIFT”

step 3

Choose the Source of Account You want to use for Your transaction.

Choose Recipient Bank.

Make sure the name of the recipient bank and SWIFT code are correct. Choose currency, then click Continue.

Input amount and recipient information, checkmark on the box at the bottom if your foreign exchange transfer do not exceed USD100,000 or equivalent/month/Customer, next click Continue.

Input Your transaction purpose and underlying document type*. If Your foreign exchange transfer do not exceed USD100,000, choose “Without Underlying”

An underlying document is required for IDR-CNY transfers in any amount, to any bank located or branched in Mainland China

Verify all information are correct and click Confirm & Request TAC or Secure2u passcode.

Enter TAC/passcode Secure2u passcode.

Foreign exchange transfer has successfully been processed.

On your account dashboard, click the "Transactions" button on the upper right corner.

Select “Transfer” menu on the transaction page.
Select source of fund on the “Transfer from” column.
Select “SWIFT Foreign Currency Transfer” on the “Transfer to” column.

Enter the beneficiary’s SWIFT code or enter the beneficiary’s bank name to search the SWIFT code.
Click the “Search” button.
Click on the SWIFT code area.

Enter the beneficiary’s account number/ IBAN.
Select the currency of destination country and enter the transaction amount.
Select a correspondent responsible for transaction charges.
Input the beneficiary's details.
Click “Transfer” button.

Enter further beneficiary-related details, then click "Transfer" to continue.

On the transaction confirmation page, check the transfer details once again and if appropriate please click “Request TAC”.

Input the TAC that has been sent to your registered phone number, then click “Confirm” to continue.

Your transfer has been successful. Click “New Transfer” to make another transfer or “Download Receipt” to get your transaction receipt.

Your transaction receipt has been successfully downloaded.

#MyBank

Within Maybank FX Transfers < USD25,000 Equivalent

Within Maybank FX Transfers > USD25,000 Equivalent

Foreign exchange transactions with a value of USD25,000 equivalent or more require underlying documents (such as invoices, a copy of the Import Declaration (PIB), sales agreements/contracts, Letters of Credit (L/C), purchase and sale transaction invoices, or other supporting documents).

Select ‘Within Maybank’

Select the Source Account based on the original currency

Select the destination currency, enter the recipient’s Maybank Account Number, then click ‘Continue’

Enter the transaction amount. The equivalent amount will be displayed. Click ‘Proceed’

Transactions exceeding the equivalent of USD50,000 require underlying documents*. Please prepare the supporting documents*, than tap ‘Continue’

Fill in sender email, transaction purpose, and document type

Tap ‘Add Document’ to upload a file

Select the file type to upload: camera, photo, or document

Once everything is correct, tap ‘Proceed’

Review the transaction details, then click ‘Confirm’

Enter your Secure2u passcode

Transfer Successful

*Note:

Uploading underlying documents is required if the foreign currency transaction exceeds the following limits:

IDR to Foreign Currency transactions exceeding USD25,000 equivalent per month Foreign Currency to
Foreign Currency transactions exceeding USD50,000 equivalent per transaction
IDR to LCS Currency transactions exceeding USD500,000 equivalent per transaction

Within Maybank FX Transfers > USD10,000 Equivalent (If Involving Foreign Nationals)

For transactions above the equivalent of USD10,000 that involve a Foreign National (sender and/or recipient), you are required to complete the Foreign Exchange Traffic Report (LLD Form) in accordance with Bank Indonesia regulations.

Select ‘Within Maybank’

Select the destination currency, enter the recipient’s Maybank Account Number, then click ‘Continue’

Enter the transaction amount. The equivalent amount will be displayed. Click ‘Proceed’

If the Sender or Recipient is a Foreign Citizen (WNA), and the transaction amount exceeds USD10,000 equivalent, please complete the Foreign Exchange Traffic Report (LLD Form) as follows:

Sender Status: Select ‘Sender is Different from Recipient’
Recipient Nationality: Select the recipient’s nationality
Recipient Category: Select ‘Individual’
Relationship with Sender: Select ‘Non-Affiliated’
Transaction Category: Select the category according to the purpose of the transaction Investment
Product Description: Select the appropriate description based on the transaction purpose
Transaction Details: Enter transaction details (max. 40 characters)

Then click ‘Continue’

Review the transaction details, then click ‘Confirm’

Enter your Secure2u passcode

Transfer Successful

Foreign Exchange Transfer – Special Rate Access for Premier & Privilege Customers

Enjoy the convenience of foreign currency transfer between Maybank accounts through the M2U ID App. Get more competitive exchange rates with special rates, exclusively for Maybank Premier and Privilege customers.

Contact your Relationship Manager (RM) or Personal Financial Advisor (PFA) to get special rate.

Guide to foreign currency transactions with special rate.

Select ‘Within Maybank’

Select the Source Account based on the original currency

Select the destination currency, enter the recipient’s Maybank Account Number, enter the ‘Special Rate ID’ in the designated field, then click ‘Continue’

The transaction amount will be automatically filled in and locked. Click ‘Process’

Review the transaction details and click ‘Confirm’

Enter your Secure2u passcodeu

The foreign currency transfer between Maybank accounts with the Special Rate is successful. Click ‘Done’ to complete the transaction

TRANSACTION GUIDE

Enjoy seamless foreign currency buy/sell transactions directly via the M2U ID App. Get more competitive exchange rates with your special rate exclusively for Premier & Privilege Customers.

Transfers below USD25,000 equivalent don’t require additional documents, simply follow standard transfer steps between your own accounts.

Foreign exchange transactions with a value of USD25,000 equivalent or more require underlying documents (such as invoices, a copy of the Import Declaration (PIB), sales agreements/contracts, Letters of Credit (L/C), purchase and sale transaction invoices, or other supporting documents).

If your transaction above USD 10,000 equivalent, for foreign customer, please complete the Foreign Exchange Transaction Form (LLD).

Enjoy the convenience of foreign currency transfer between Maybank accounts through the M2U ID App. Get more competitive exchange rates with special rates, exclusively for Maybank Premier and Privilege customers.

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