15 Oktober 2024
ANNOUNCEMENT
Dear Valued Customers,
We are committed to prioritizing the safety and convenience of transactions for all our customers. To achieve this, we will be enhancing our systems to improve service quality and provide you with a better banking experience.
Please kindly be informed that the service improvement will be scheduled as follows:
| Day/Date | Time | Temporarily deactivated services |
Tuesday-Thursday, |
Tuesday, 11:00 PM - Thursday, 10:00 PM |
Postpaid PLN Bill Payments and Prepaid PLN Purchases through M2U ID App (Mobile Banking) |
| Tuesday, 15 October 2024 | 11:00 PM (Western Indonesia Time) until further notice on the official Maybank website. |
|
We highly appreciate for your patience and understanding. For product information and/or 24/7 services, please contact Maybank Customer Care at 1500611 or +622178869811 (from overseas), or email to customercare@maybank.co.id (Monday – Friday at 08:00 AM – 08:00 PM Western Indonesia Time (WIB) and Saturday – Sunday at 08:00 AM – 05:00 PM Western Indonesia Time (WIB).
Thank you
Best regards,
Maybank Indonesia
Corporate Online Services
